Shipping
Policy
Fast, tracked & worldwide — everything you need to know about how we get your shirt from our hands to yours.
Processing Time
1–2 Business Days
Standard Flat Rate
$10.99 Per Item
Ships Worldwide
International Shipping
Last Updated: March 2025
At Mota Sport, we ship every order with one simple promise: transparent pricing, reliable tracking, and worldwide delivery. No hidden fees, no surprises — just your island-style shirts delivered straight to your door.
Simple, Transparent Pricing
One flat shipping rate applied to all destinations worldwide. No hidden fees, no surprises at checkout.
Worldwide
Standard Shipping
$10.99 / item
7-14 business days
Flat rate applied to all order destinations worldwide. Tracked from dispatch to delivery.
United States Only
Express Shipping
2-6 business days
Fast delivery via DHL or FedEx. Available for U.S. orders — get your shirt faster when you need it.
All In-Stock Items
Processing Time
1–2 business days
All in-stock products are dispatched within 2 business days. Custom or personalized orders may take a few extra days.
Your Order’s Journey
From the moment you hit “buy” to when your shirt lands at your door — here’s exactly what happens.
Order Placed
Your order enters our production queue. You’ll receive a confirmation email right away with your order details.
Instant
Processing
In-stock items are processed within 1–2 business days. Custom orders may take a few extra days depending on design complexity. If there’s any delay, we’ll notify you by email.
1–2 Business Days
Dispatched
Your package is handed to the carrier and a tracking link is sent to your email. Please allow 5–7 days for the carrier to scan it into their system — tracking may not be active immediately.
Tracking Emailed
Delivered
Your shirt arrives at your door. If it’s past your estimated delivery date and nothing has arrived, contact us at [email protected] and we’ll take care of it right away.
Estimated by Destination
Estimated Delivery by Destination
We ship worldwide. Delivery times are estimates and may vary based on local carrier conditions and customs clearance.
| Destination | Carrier(s) | Standard Shipping | Express Shipping |
|---|---|---|---|
| 🇺🇸 United States | USPS / UPS / DHL | 7–14 Business Days | 2–6 Days · DHL/FedEx |
| 🇪🇺 Europe (EU) | Hermes / DHL / PostNL / Bpost / La Poste / Correos | 15–20 Business Days | 10–15 Business Days |
| 🇨🇦 Canada | Canada Post | 15–20 Business Days | Not Available |
| 🇦🇺 Australia | UBI / Australia Post | 15–20 Business Days | Not Available |
| 🌍 Rest of World | Yun / UPS / DHL International | 10–20 Business Days | Varies by Region |
Delivery times are estimates only and cannot be guaranteed. Any delays that occur once your product is in transit are beyond our control. A tracking link will be sent to your email once your order ships. You can also track your order at 17track.net/en. If your parcel hasn’t arrived after 60 days, you are eligible for a full refund.
Good to Know
A few important details to keep in mind so your order arrives smoothly and without issues.
Incorrect Address
- Always double-check your shipping address before placing your order.
- If missing or incorrect info is detected, we may contact you for an update — this can delay delivery.
- We are not responsible for orders delivered to a wrong address provided by the customer.
- Returned orders due to incorrect addresses will be donated to charity and not returned to our warehouse.
- A re-shipping fee will be required to resend orders returned due to address errors.
Order Tracking
- A confirmation email with a tracking link is sent once your order ships.
- Allow 5–7 days for the carrier to scan your package into their system.
- No tracking info yet? The carrier hasn’t processed your parcel — check back in a day or two.
- Track your order at 17track.net/en or via the link in your confirmation email.
- If it’s after your estimated arrival date, contact us and we’ll investigate immediately.
Order Modifications
- Orders can be canceled or modified within 2 hours of being placed.
- The maximum quantity per order and per shipment is 1 unit.
- Personalized or custom orders may take a few extra days depending on design complexity.
- If there’s any problem or delay, we’ll send you an email notification as quickly as possible.
Email & Communication
- Use a valid email address at checkout and check it regularly.
- All shipping updates, tracking links, and notifications are sent to your order email.
- If we can’t reach you due to an incorrect email, delivery delays may occur.
- If redirecting your parcel via the carrier causes it to be lost, stolen, or damaged, we are not responsible.
- Contact us at [email protected] for any shipping questions.
60-Day Guarantee: If your parcel has not arrived within 60 days of dispatch, you are eligible for a full refund. Please contact us at [email protected] with your order number and we’ll resolve it immediately.
