Frequently Asked
Questions

Browse our shop, choose your size and design, and click Add to Cart. When ready, proceed to checkout. We accept all major credit cards, PayPal, and other secure payment methods.

We process orders quickly, so changes may not always be possible. Contact us at [email protected] with your order number as soon as possible. If it hasn’t dispatched yet, we’ll do our best to help.

First, check your spam or junk folder. If you still can’t find it, contact us at [email protected] with the name and email used at checkout and we’ll resend it right away.

Absolutely! Whether for a family trip, event, or group — we love helping people match in island style. Email us at [email protected] to discuss bulk order options.

You can include a personal note in the order notes field at checkout. We’ll make sure it goes in with your package. For special requests, feel free to contact us.

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, and other secure options available at checkout. All transactions are fully encrypted.

Orders are processed within 1–2 business days. US standard shipping takes 7–14 business days after dispatch. Other international orders typically take 10–25 business days. See our Shipping Policy for full details.

Yes! Free standard shipping on all US orders of $50 or more — applied automatically at checkout. For orders under $50, US shipping is $4.99.

Yes, we ship worldwide! Rates start from $12.99 and vary by destination. International orders may be subject to customs duties or import taxes, which are the customer’s responsibility.

Once dispatched, you’ll receive a shipping confirmation email with your tracking number and a direct link. Allow 24–48 hours for tracking to activate after dispatch.

Check with neighbors or building management first, as packages are sometimes left safely nearby. If you still can’t find it, contact us at [email protected] within 7 days and we’ll investigate with the carrier.

Contact us immediately at [email protected]. We can update your address only if the order hasn’t dispatched yet. Once shipped, we’re unable to redirect packages.

We accept returns within 30 days of delivery for items that are unworn, unwashed, and in original condition with all tags attached. See our full Return Policy page for details.

Email [email protected] with your order number and reason for return. We’ll respond within 24 hours with instructions and a return label where applicable.

Once we receive and inspect the return, we process your refund within 3–5 business days to your original payment method. Allow an additional 3–7 days for your bank to process the credit.

Yes! Contact us within 30 days of delivery and we’ll arrange an exchange for the right size or a different design, subject to stock availability.

Contact us within 7 days of delivery with your order number and clear photos of the item and packaging. We’ll send a replacement or full refund right away, completely free of charge.

For change-of-mind returns, the customer covers return shipping. If the item was damaged or incorrect, we cover the full return shipping cost and provide a prepaid label.

We offer a wide range from S through 8XL so everyone can enjoy island style. Each product page includes a detailed size chart. If you’re between sizes, we recommend sizing up for a relaxed feel.

Our shirts are crafted from breathable, lightweight fabrics designed for warm weather comfort. Specific material details are listed on each product page. Every fabric is chosen for softness, durability, and ease of care.

Machine wash cold on a gentle cycle with similar colors. Tumble dry low or air dry. Avoid bleach and harsh detergents to keep prints vibrant. Full care instructions are on the garment label inside each shirt.

Popular designs do sometimes restock, but we can’t guarantee every item will return. Use the “Notify Me” feature on the product page or email us — we’ll let you know as soon as it’s back.

Our shirts generally run true to size with a relaxed, comfortable fit. Check the size chart on each product page. If you prefer a more fitted look, consider sizing down.

We currently offer 30+ unique designs across 3 collections, with new styles added regularly. Browse our full collection here.

No account needed — you can check out as a guest. However, creating an account lets you track orders, save details for faster checkout, and view your order history.

Click “Forgot your password?” on the login page and enter your email. We’ll send a reset link. Check your spam folder if it doesn’t arrive within a few minutes.

Absolutely. All transactions are processed through fully encrypted, SSL-secured connections. We never store full card details. Your data is handled per our Privacy Policy.

Click the “Unsubscribe” link at the bottom of any marketing email, or manage preferences in your account settings. Transactional emails (order confirmations, shipping updates) will still be sent.

Yes. Email us at [email protected] from your registered address and we’ll process the deletion within 7 business days. Note that this will remove access to your order history.

We’re working on something exciting for our loyal customers! In the meantime, subscribe to our newsletter and follow us on social media to stay updated on promotions and new arrivals.